Policies

CANCELLATION POLICIES

Date Night:

If you do not arrive within the first ten minutes of class, you forfeit the right to participate and will not receive a refund.

There will be a $25 fee for cancelling or rescheduling within seven days before the class. We will accept a maximum of two reschedules per class registration.

Ceramic Four Week Classes:

If you need to change or cancel your class, there will be a $25 fee if it is within three days before the scheduled class start date. We will accept a maximum of two reschedules per class registration.

If you cancel on the day of the class, you will not receive a refund.

Ceramic Private Lessons:

If you need to change or cancel your lesson, please email your instructor no later than 24 hours before your lesson and copy studio@belgerarts.org in the email so we are made aware, or you will be charged a $25 fee. We will accept a maximum of two reschedules per lesson registration.

If you do not reschedule and do not show up to your lesson, you will not receive a refund.

Summer Art Camp (Kids & Teens)

Change or cancel two weeks (14 days) or more before the camp session: no fee.

Cancel within 14–8 days before: $50 fee.

Cancel within 7–4 days before: 50% of the fee is forfeited.
Cancel within 3 days: no refund.
Late pick-up (10+ minutes): $20/hour fee (Extended Care rate).

Glass Four Week Classes:

If you need to change or cancel your glass class participation, please do so 8 or more days before your first scheduled class. There will be a $25 fee for cancelling or rescheduling within 7 days of your scheduled class. Once the class has begun, there can be no more refunds or rescheduling. If you do not reschedule and do not show up to your class, your enrollment fee will not be refunded.

Once a class has begun, rescheduling only happens when the entire class needs to be changed for reasons like inclement weather. Scheduling a make-up class for an individual who misses a class is not possible and no refund will be issued for any missed days.

We encourage you to make a strong effort to attend every day of your glass class. Missing a class not only hinders your glass blowing progress but the progress of your classmates as glass blowing is a collaborative art form and you will be working in pairs.

Glass Rental Cancellation:

Cancellations must be made 7 days before your scheduled appointment. Cancellations made 7 days in advance will receive a full refund.

Cancellations made less than 7 days in advance will incur a $25 cancellation fee.

Failure to show or cancelling within 24 hours of your scheduled appointment time will result in a full forfeit of your payment. No refund will be issued.

VISITORS

Building access is limited to individuals who are current Renters in our ceramics studio or who are enrolled in a class. Please adhere to this policy to help us maintain a safe, focused, and productive studio environment. We do not allow guests (friends, spouses, children, or relatives) to accompany you while working in the studio or while participating in a class or lesson. A violation of this policy may result in the termination of your studio access privileges or rental contract.

Guests are welcome to visit or tour the Belger Crane Yard during our business hours:

Tuesday-Friday* 10AM-5PM;
*First Friday of every month till 8PM;
Saturday 10AM-4PM.

Please contact gallery@belgerarts.org with any questions or to schedule groups of ten or more visitors.

HOUSE-KEEPING EXPECTATIONS

In a communal studio setting, all individuals must do their part to help maintain a clean and safe environment.

You are expected to clean up any mess made before leaving, and all workstations (be it at a wheel, work table or wedging table) must be cleaned after each use. Floors must be swept and mopped where you were working if made dirty.

Any communal tools used (wareboards, hand tools, extruder, etc.) must be cleaned and returned to their home after each use.

By working together to keep our studio clean, we ensure a pleasant and productive environment for everyone.

Ceramics Class STORAGE

Each four-week class has an assigned shelving unit for your tools, projects, and clay bags to be kept for the duration of your class.

You will receive a “Class Wrap-Up” email with specific instructions for removing your belongings, which will include the date (typically being six days after your last class) and any additional steps required.

If you are signed up for a class the following month, you may leave your things. However, please consolidate and leave a note with your name and the specific class you will be taking (scrap paper is available on the metal table in the kiln room for your convenience). If you don't do so, your items will be discarded or donated, so please make sure to label everything clearly.

ALCOHOL/CONTROLLED SUBSTANCES

As part of our commitment to providing a safe and supportive environment for our artists, community, staff, and visitors, alcohol is not allowed on the premises unless provided at a sanctioned Belger Arts event.

Controlled substances, regardless of legal status, are likewise not permitted at any time at any Belger Arts location.

We also do not permit the firing of smoking paraphernalia in our building.

MISSED CLASS DAYS

If you miss a class, please email your instructor to discuss what information you missed.

Free make-ups are not included in your class registration, but you can ask your instructor to arrange a separately paid for Private Lesson, if they have the time.